Self-exclusion allows you to voluntarily exclude yourself from accessing your account and our gaming services. During the exclusion period, you will not be able to log in, deposit, or place bets.
Once you request self-exclusion, your account will be immediately suspended. You will receive a confirmation email. The exclusion period cannot be reversed once activated.
Your account will remain locked. You will not receive promotional materials. Any pending withdrawals will be processed. You cannot create a new account during this period.
For temporary exclusions (6 months or 1 year), you can contact support to reactivate your account after the period ends. For permanent exclusions, reactivation is not possible.
Self-exclusion is a serious commitment. Please consider all options and seek professional help if needed. This applies only to Girowin - you may need to exclude from other sites separately.